Part 01
What a white label telehealth platform includes
White label means the patient sees your brand end to end — domain, colours, emails, packaging — while the clinical and regulatory machinery runs underneath. Six pieces have to be there or you are still building.
Branded patient experience
Your domain, your logo, your copy.
Intake, visit, messaging, and follow-up all carry your brand, not the vendor's.
Licensed provider network
Credentialed providers licensed in the patient's state.
MyOrbitHealth runs 2,400+ board-certified providers across 38+ specialties in all 50 states.
Adaptive medical intake
A clinical questionnaire that branches on the answers, scores severity, and escalates red flags — not a static form.
E-prescribing and pharmacy
EPCS-capable prescribing with two-factor identity proofing, routed through Surescripts to a LegitScript-certified retail and compounding pharmacy network.
Clinical console and records
A HIPAA-compliant record system with role-based access and a full audit trail, so your team can support patients without touching more data than it should.
Compliance structure
A BAA, HIPAA safeguards, and an MSO / friendly-PC structure that lets a non-clinician company own the brand while a physician-owned entity holds clinical responsibility.
Part 02
The PC / MSO structure, explained plainly
This is the part most vendors gloss over, and it is the part that decides whether a non-clinician brand can legally sell care at all. In most US states, corporate practice of medicine rules bar a company without a medical license from employing providers or owning a medical practice. The white label model resolves that by splitting the business in two.
| The professional corporation (PC) | A physician-owned entity holds clinical responsibility: it engages the providers, owns the clinical decision-making, and keeps the medical record. Providers answer to the PC, never to the brand. Nobody on your side directs care. |
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| The management services organization (MSO) | The non-clinical side — technology, scheduling, billing support, marketing operations, customer service — runs through a management services agreement with the PC. This is the layer your brand contracts with. |
| What your brand owns | The brand, the domain, the patient relationship, the pricing, the marketing, and your customer data rights under the agreement. Patients see your clinic end to end; the infrastructure never appears. |
| What MyOrbitHealth carries | Provider licensure and credentialing across all 50 states, the HIPAA-compliant record system and audit trail, EPCS e-prescribing with identity proofing, LegitScript-certified pharmacy routing, the BAA, and the PC/MSO paperwork that holds the whole arrangement together. |
| Why it matters commercially | Ad platforms and payment processors increasingly ask how care is delivered and who prescribes. A clean PC/MSO structure with LegitScript certification is what keeps advertising accounts and merchant processing open. This is general information, not legal advice. |
Part 03
White label vs API vs building it yourself
Three routes to market, with very different timelines and control. Most brands start hosted and integrate later.
| Hosted white label | Fastest path. Weeks to launch. You configure branding, verticals, and pricing; the platform runs the clinic. Best when speed and low operational lift matter most. |
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| API and SDK | You own the product surface and embed care through REST endpoints, webhooks, and a React SDK. Best when telehealth is a feature inside an app you already have. |
| Build in-house | Credentialing, multi-state licensure, HIPAA EMR, EPCS certification, pharmacy contracts, and an MSO structure. Typically a year or more and a seven-figure budget before the first patient. |
| Switching later | On MyOrbitHealth the hosted clinic and the API sit on the same stack, so moving from turnkey to full integration does not mean replatforming. |
Part 04
What it costs and how fast you can launch
Most vendors charge a monthly platform fee plus per-consult fees, sometimes with one-time onboarding. Medication cost and pharmacy margin are usually separate — and are the most common hidden cost.
Platform fee
A recurring fee for the hosted clinic or API access.
Published examples in the category run roughly $3,000–$6,000 per month; most vendors, including us, scope it to your volume and verticals.
Per-consult fee
Charged per completed provider review or visit.
This is the number that decides your unit economics, so model it before you set retail pricing.
Onboarding
A one-time setup for branding, protocol configuration, and pharmacy routing.
Category examples run $5,000–$10,000.
Time to launch
Weeks to a few months on a hosted platform, depending on how many verticals and states you open with and how ready your brand assets are.
What is not included
Your marketing, your customer support, your merchant processing, and medication cost.
Plan for LegitScript certification if you intend to advertise prescription products.
Get a scoped number
Pricing depends on verticals, expected consult volume, and integration depth.
A discovery call produces a real quote rather than a range.
Part 05
How MyOrbitHealth compares to the other white label platforms
Every vendor in this category can put a branded telehealth offer in market. They differ sharply in breadth, integration path, and who they are actually built for.
| MyOrbitHealth | Multi-vertical white label infrastructure with both a hosted branded clinic and a REST API plus React SDK on the same stack. 2,400+ providers, 38+ specialties, all 50 states, EPCS, LegitScript-certified retail and compounding pharmacies. Built for founder-led brands, med spas, and DTC companies. |
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| OpenLoop | Enterprise-leaning full-stack support — clinician staffing, credentialing, payer billing and RCM. The stronger fit for health plans and health systems rather than a founder launching one brand. |
| Beluga Health | Physician-founded, LegitScript-certified white label DTC telemedicine. A credible pick for brands that weight clinical provenance above breadth or API access. |
| Telegra | One of the few vendors publishing plan pricing, roughly $3,000–$6,000 per month plus onboarding as of mid-2026. Useful for budgeting; narrower in scope. |
| Wheel and Fuse Health | Wheel targets enterprise clinician-network APIs; Fuse Health concentrates on peptide-focused brands. Both are strong in their lane and narrower outside it. |
| Pricing transparency | Most of the category gates pricing behind a demo, so budget comparisons need direct vendor conversations. Ask every vendor for the platform fee, the per-consult fee, onboarding, and whether medication cost and pharmacy margin sit inside or outside the quote. |
