Updated 2026 · Buyer's guide
White label telehealth platform
A white label telehealth platform lets your company sell virtual care under its own brand while a partner supplies the licensed provider network, medical intake, records system, e-prescribing, and pharmacy fulfilment. MyOrbitHealth delivers that as a hosted branded clinic or a REST API and React SDK, with 1,240+ board-certified providers across 38 specialties in all 50 states, EPCS e-prescribing, a LegitScript-certified pharmacy network, and a BAA in every contract — typically live in weeks rather than the year or more an in-house build takes.
What a white label telehealth platform includes
White label means the patient sees your brand end to end — domain, colours, emails, packaging — while the clinical and regulatory machinery runs underneath. Six pieces have to be there or you are still building.
Branded patient experience
Your domain, your logo, your copy. Intake, visit, messaging, and follow-up all carry your brand, not the vendor's.
Licensed provider network
Credentialed providers licensed in the patient's state. MyOrbitHealth runs 1,240+ board-certified providers across 38 specialties in all 50 states.
Adaptive medical intake
A clinical questionnaire that branches on the answers, scores severity, and escalates red flags — not a static form.
E-prescribing and pharmacy
EPCS-capable prescribing with two-factor identity proofing, routed through Surescripts to a LegitScript-certified retail and compounding pharmacy network.
Clinical console and records
A HIPAA-compliant record system with role-based access and a full audit trail, so your team can support patients without touching more data than it should.
Compliance structure
A BAA, HIPAA safeguards, and an MSO / friendly-PC structure that lets a non-clinician company own the brand while a physician-owned entity holds clinical responsibility.
White label vs API vs building it yourself
Three routes to market, with very different timelines and control. Most brands start hosted and integrate later.
| Hosted white label | Fastest path. Weeks to launch. You configure branding, verticals, and pricing; the platform runs the clinic. Best when speed and low operational lift matter most. |
|---|---|
| API and SDK | You own the product surface and embed care through REST endpoints, webhooks, and a React SDK. Best when telehealth is a feature inside an app you already have. |
| Build in-house | Credentialing, multi-state licensure, HIPAA EMR, EPCS certification, pharmacy contracts, and an MSO structure. Typically a year or more and a seven-figure budget before the first patient. |
| Switching later | On MyOrbitHealth the hosted clinic and the API sit on the same stack, so moving from turnkey to full integration does not mean replatforming. |
What it costs and how fast you can launch
Most vendors charge a monthly platform fee plus per-consult fees, sometimes with one-time onboarding. Medication cost and pharmacy margin are usually separate — and are the most common hidden cost.
Platform fee
A recurring fee for the hosted clinic or API access. Published examples in the category run roughly $3,000–$6,000 per month; most vendors, including us, scope it to your volume and verticals.
Per-consult fee
Charged per completed provider review or visit. This is the number that decides your unit economics, so model it before you set retail pricing.
Onboarding
A one-time setup for branding, protocol configuration, and pharmacy routing. Category examples run $5,000–$10,000.
Time to launch
Weeks to a few months on a hosted platform, depending on how many verticals and states you open with and how ready your brand assets are.
What is not included
Your marketing, your customer support, your merchant processing, and medication cost. Plan for LegitScript certification if you intend to advertise prescription products.
Get a scoped number
Pricing depends on verticals, expected consult volume, and integration depth. A discovery call produces a real quote rather than a range.
Frequently asked questions
- What is a white label telehealth platform?
- It is telehealth infrastructure sold under your brand instead of the vendor's. The vendor supplies the licensed provider network, medical intake, records system, e-prescribing, and pharmacy routing; you supply the brand, the marketing, and the customer relationship. Patients experience it as your clinic.
- Do I need a medical license to run one?
- No. The platform's affiliated physician-owned professional corporation holds clinical responsibility while a management services organization handles the non-clinical side. That structure is what lets a non-clinician company own a telehealth brand. This is general information, not legal advice.
- How much does a white label telehealth platform cost?
- Expect a monthly platform fee plus per-consult fees, and often a one-time onboarding fee. Published pricing in the category runs about $3,000–$6,000 per month with $5,000–$10,000 onboarding as of mid-2026; most vendors quote after a discovery call. Medication cost and pharmacy margin are separate.
- How long does it take to launch?
- Weeks to a few months on a hosted white-label platform. Building the equivalent stack in-house — credentialed network, HIPAA EMR, EPCS e-prescribing, pharmacy contracts, MSO structure — usually takes a year or more.
- Can I move from a hosted clinic to my own app later?
- Yes, if the vendor runs the hosted product and the API on one stack. On MyOrbitHealth the same REST API and React SDK that power the hosted clinic are available to partners, so you can migrate the front end without rebuilding the clinical layer.
- Which states and specialties are covered?
- MyOrbitHealth's network covers all 50 US states across 38 specialties, including primary care, dermatology, endocrinology, women's health, men's health, psychiatry, and weight management. State coverage matters commercially — gaps force you to geo-restrict advertising.
Keep reading: the full 2026 guide, vendor comparison, what it costs, and the launch timeline.
This page is general information, not legal or medical advice.
Put your brand on a working clinic
All 50 states, 38 specialties, EPCS e-prescribing, and a LegitScript-certified pharmacy network — under your name, not ours.