Part 01
What Orbit Labs does
Most telehealth programs stall when the provider needs a blood value and the brand has no way to get one. Orbit Labs closes that gap without asking you to contract a lab, build a requisition workflow or hire a phlebotomist.
A provider orders the panel
Every lab order originates with a licensed provider in the network and carries the clinician's credentials, the clinical context and the patient's identity through to the lab.
MyOrbitHealth does not practice medicine; the ordering provider does.
The patient chooses collection
At checkout or from the portal, the patient picks a walk-in slip for Quest Diagnostics or Labcorp, a Tasso at-home kit, or a mobile phlebotomy visit.
Your program can enable all three or restrict the options by panel or by state.
The provider reads results into the plan
Results route back to the ordering provider, who reviews each value, flags anything out of range and writes the interpretation and next step into the patient's plan.
The patient sees a reviewed result, not a raw PDF.
Results land in portal, chart and dashboard
The same result appears in the patient's portal and app, the OrbitOS encounter record and your operational reporting, so operators see which orders are outstanding and which kits have not come back.
Programs covered
Orbit Labs supports GLP-1 weight loss, TRT and men's health, HRT and menopause, peptides, sexual health, and longevity and wellness programs.
Each ships with a default panel set your medical director can adjust.
Quoted per program
Lab pricing is scoped with your platform fee at onboarding and depends on the panels, collection methods and states you serve.
We do not publish a rate card. No revenue share; the brand is merchant of record.
Part 02
Three ways to collect a sample
Collection method is the biggest driver of completion in telehealth lab testing. A patient who will not drive to a draw site may happily collect at home, and one who distrusts a home kit may want a nurse. Offering all three keeps the order alive.
| Walk-in order slip (Quest Diagnostics or Labcorp) | How it works: the provider's order generates a requisition the patient carries, on paper or on their phone, to the nearest Quest Diagnostics or Labcorp patient service center. The center draws a venous sample and the result returns to the ordering provider. Best for: full venous panels and patients near a service center. |
|---|---|
| Tasso at-home kit | How it works: a Tasso blood collection device ships to the patient's door. The patient applies it to the upper arm, collects a small capillary sample, seals it and schedules a FedEx pickup with the prepaid return label. The lab processes the sample and the result returns to the provider. Best for: recheck panels, patients who will not travel, and subscriptions with a repeat draw every few months. |
| Mobile phlebotomy | How it works: a phlebotomy nurse comes to the patient's home or office at a scheduled time, draws a venous sample and transports it to the processing lab. Best for: venous panels with a concierge experience, and patients who cannot reach a service center. Availability is confirmed per zip code. |
Part 03
Patient self-order lab catalog on your storefront
Direct to consumer lab testing is a program on its own, not just a step inside one. Orbit Labs lets your storefront list panels a patient can buy without booking a visit first, while keeping a licensed provider on every order.
A catalog under your brand
Panels appear on your storefront with your name, your copy and your checkout; the patient never sees a MyOrbitHealth or lab-vendor brand.
A patient who buys a panel already has a portal login and a chart.
A provider signs every order
Self-order does not mean unsupervised.
- Each purchase routes to a licensed provider in the patient's state, who reviews it against the intake and signs the order before the lab sees it.
- If the request is inappropriate, the provider declines and the patient is refunded through your processor.
- State rules on lab ordering vary; confirm your catalog with counsel for the states you sell in.
- General information, not legal advice.
Pricing set by you
You set the retail price for every panel.
Your cost is quoted per program at onboarding, and the margin between that and the storefront price is yours, because there is no revenue share and you are merchant of record.
Results still reviewed
A self-ordered result is read by a provider the same way a program result is, with an interpretation and, where appropriate, an offer to book a visit.
For many brands the catalog is the top of the funnel for TRT, HRT and GLP-1 enrollment.
Common panels
Brands typically list a comprehensive metabolic panel, a lipid panel, a complete blood count, thyroid function, a hormone panel with total and free testosterone, and program add-ons such as A1c, PSA, estradiol or vitamin D.
Panel contents are configured per program with your medical director.
Part 04
Result states and turnaround
Orbit Labs shows the same seven states to the patient, the provider and the operator, so nobody has to email to ask. Typical lab turnaround applies at each step; we do not promise a fixed number of days because it depends on the panel, the collection method and the processing lab.
| Ordered | The provider has signed the order. The patient sees the panel, the collection method and what to do next; walk-in requisitions are available immediately. |
|---|---|
| Kit shipped | Applies to Tasso at-home kits. The kit has left fulfillment and the patient has a tracking number. Walk-in and mobile orders skip this state. |
| Collected | The sample has been taken: the patient completed the Tasso collection and scheduled pickup, the service center drew the sample, or the mobile nurse completed the visit. |
| Received | The processing lab has accessioned the sample. If a sample is rejected for quantity or handling, the patient is notified here and a recollection is arranged without a new order. |
| Resulted | The lab has released values. The result is in the OrbitOS chart and the provider is notified. The patient sees that results are in and under review. |
| Reviewed | The ordering provider has read every value and recorded an interpretation. Out-of-range values are flagged and, where clinically warranted, the provider reaches out directly. |
| In plan | The interpretation and any change to dosing or follow-up are written into the patient's plan, and the next recheck is scheduled if the protocol calls for one. |
Part 05
Labs API and webhooks
Teams searching for a lab testing API, a Labcorp API or a Quest Diagnostics API usually want to avoid building requisition, routing and result-parsing logic themselves. Orbit Labs exposes the whole flow through the same REST API, webhooks and React SDK as the rest of the platform.
Order labs from your product via REST
Create a lab order against a patient, specify the panel and collection method, and the request routes to a provider for signature.
The API returns the order with its current state and, for walk-in orders, the requisition. Integration details are in the API docs.
Webhook events per result state
Every transition, from ordered through in plan, fires a webhook with the order id, patient id and new state, so your product can update its UI or open a follow-up task without polling.
Payload schemas and retry behavior are in the API docs.
React SDK components
Drop-in components render the collection chooser, the order tracker and the reviewed-result view inside your own React application, styled to your brand, with hooks over the same endpoints if you would rather build your own UI.
Sits next to Quest and Labcorp via our partners
Orbit Labs reaches Quest Diagnostics and Labcorp service centers, Tasso kits and mobile phlebotomy through our lab partners, so you do not sign a separate agreement with each lab or maintain your own connectivity.
Integration details are in the API docs.
Part 06
Which programs need labs
Some programs cannot be prescribed responsibly without a baseline value, and most retain better when a recheck is part of the subscription.
TRT: baseline and rechecks
Testosterone programs need a baseline testosterone value before a prescription and periodic rechecks of testosterone, hematocrit, PSA and estradiol once therapy starts.
Tasso kits make the recheck cadence realistic for a subscriber who will not keep driving to a draw site.
HRT and menopause
Women's health programs commonly baseline estradiol, FSH, thyroid function and a metabolic panel, then recheck on the protocol your medical director sets.
GLP-1 metabolic panel
GLP-1 programs typically order a comprehensive metabolic panel, A1c, lipids and thyroid function at baseline, with rechecks as the patient titrates.
A reviewed result in the plan is also how many brands document medical necessity in the chart.
Peptides and longevity
Peptide and longevity programs lean on broader panels: metabolic, lipid, inflammatory markers, IGF-1 and hormone values, repeated on a schedule.
These programs most often run a self-order catalog as the front door.
Sexual health
Hormone panels, STI screening where the lab and state permit, and metabolic markers that inform ED and libido treatment.
At-home and mobile collection remove the waiting-room step entirely.
Wellness catalog
Brands with no prescribing program still sell labs.
A wellness catalog of metabolic, thyroid, lipid, CBC and vitamin panels, each signed by a provider and returned with a reviewed interpretation, is a complete direct to consumer lab testing offer on its own and a natural feeder into a program later.