# 2,400+ providers, all 50 states, under your brand

Source: https://myorbithealth.com/provider-network

The MyOrbitHealth Provider Network is a telehealth staffing layer for digital health brands: 2,400+ board-certified MDs, DOs, NPs and PAs, licensed across all 50 states and covering 38+ medical specialties, who see your patients under your brand. You do not recruit, license, credential or insure them. Every provider passes NCQA-standard primary-source credentialing before the first visit, is screened monthly against the OIG-LEIE and SAM.gov exclusion lists, has DEA registration verified where applicable, and is under continuous license monitoring, with malpractice coverage handled inside the network. When a patient completes Orbit Intake, the platform routes the case to a provider licensed in the patient's state and matched to the program's specialty. Average provider response is under six minutes during business hours, with 24-hour availability for async and video visits. The network already powers 50+ digital clinics as of September 2026, from GLP-1 weight loss and TRT to women's health, sexual health and mental health. Brands that already employ clinicians can keep them: we credential and route your team alongside the network. Pricing is a flat platform fee scoped at onboarding, with no revenue share and no per-provider markup.

## Telehealth staffing at a glance

Most brands that search for a telehealth staffing agency want one thing: a licensed clinician in front of the patient, in the right state, fast, without carrying a payroll of physicians. That is what the network is built to do. Here is what it looks like in numbers, as of September 2026.

- **2,400+ providers** — Board-certified MDs, DOs, NPs and PAs who practice telehealth as a core part of their work, credentialed before activation and re-verified on a schedule.
- **All 50 states** — Licensed coverage in every state plus the District of Columbia, helped by providers who hold multi-state licenses through the interstate medical and nursing compacts.
- **38+ specialties** — Internal medicine, family medicine, endocrinology, urology, OB-GYN, dermatology, psychiatry and more. Programs are matched to providers with relevant specialty or documented experience in the condition.
- **Under six minutes** — Average provider response to a new case during business hours. That is the time from a completed intake landing in the queue to a provider claiming it, not a marketing estimate of visit length.
- **24-hour availability** — Async cases are claimed around the clock and video visits can be scheduled across time zones. Overnight and weekend response times are longer than the business-hours average and are set per program at onboarding.
- **Async and video** — Providers work async intake reviews, video visits and phone follow-ups. Modality rules live in OrbitOS, so a state that requires video for a first visit gets video.

## Credentialing and monitoring

Hiring telehealth providers is easy. Proving to a pharmacy, a state board or a LegitScript reviewer that each one is who they say they are, every month, is the hard part. Credentialing here is an ongoing process, and the file is available to your compliance team on request. General information, not legal advice.

- **NCQA-standard primary-source credentialing** — Identity, education, training, board certification and every active license are verified directly with the issuing source, not from a resume. The standard mirrors what health plans require of contracted providers.
- **NPDB and board history** — National Practitioner Data Bank self-query and state board disciplinary history are part of the initial file, so prior malpractice payments and license actions surface before activation, not after a complaint.
- **Monthly OIG-LEIE and SAM.gov screening** — Every provider is checked monthly against the HHS OIG List of Excluded Individuals and Entities and the federal SAM.gov exclusion database. A hit suspends routing immediately and opens a review.
- **DEA registration verified** — For programs that prescribe controlled substances, the provider's DEA registration is verified and tied to their EPCS identity in OrbitRx, which uses two-factor identity proofing. Providers without a current registration are never routed a controlled-substance case.
- **Continuous license monitoring** — License status is monitored continuously across every state where the provider is active. Expirations, lapses and new board actions trigger an automatic hold on routing in the affected state until the file is cleared.
- **Malpractice covered inside the network** — Professional liability coverage is handled inside the network rather than passed to the brand as a line item. You do not buy a separate malpractice policy for network providers.

## Coverage by category

The right telehealth provider network depends on what you are treating. Below is what a network provider actually does in each program category and where state rules change the modality. State modality notes are general information as of September 2026, not legal advice; your medical director and counsel set the final protocol.

- **GLP-1 weight loss:** Reviews intake, BMI and comorbidities, orders baseline labs through Orbit Labs when the protocol requires them, prescribes through OrbitRx to a 503A or retail pharmacy, and manages titration and side-effect check-ins. Async is common; some states require a synchronous first visit, and OrbitOS enforces that per state.
- **TRT and HRT:** Confirms diagnosis against lab values, orders repeat labs, prescribes and monitors on a schedule. Testosterone is a federally scheduled controlled substance, so DEA-registered providers, EPCS and state telemedicine rules apply. Video is required in more states here than for GLP-1.
- **Peptides:** Evaluates the patient for an appropriate indication, prescribes through the 503A compounding pharmacy network and documents the rationale. Providers only prescribe peptides a partner pharmacy can lawfully compound; anything else is declined at routing.
- **Sexual health:** Erectile dysfunction, premature ejaculation, low libido and related care. Mostly async with structured intake and a cardiovascular screen before PDE5 inhibitors. Some states require an initial synchronous encounter, set at the program level.
- **Women's health:** Menopause and perimenopause, birth control and vaginal health. Hormone therapy follows the same lab-and-monitor pattern as HRT. OB-GYN and family medicine providers are prioritized in routing.
- **Hair and skin:** Hair loss, acne, anti-aging and dermatology consults with photo intake. Almost entirely async, with contraindications such as finasteride in patients who may become pregnant enforced in the protocol.
- **Mental health:** Anxiety, depression and ADHD evaluation by psychiatrists and psychiatric-mental health NPs, with therapy referrals where appropriate. Video is standard for initial evaluations. Stimulant prescribing depends on federal telemedicine rules for controlled substances and state law, so scope is confirmed per state at onboarding.
- **Primary care:** Acute and chronic care, refills, referrals and lab follow-up by family and internal medicine providers. Useful as the general clinic behind a specialty brand so patients have one place to go.

## How routing works

A 50-state provider network is only useful if the right provider sees the case. Routing in OrbitOS is deterministic: state first, specialty second, then load and response time. Operators see every rule and queue in the console.

- **State match** — The patient's location at the time of the visit sets the licensing requirement. Only providers with an active, monitored license in that state are eligible. There is no fallback to a provider licensed elsewhere.
- **Specialty match** — Each program declares the specialties it needs. A TRT program can require urology, endocrinology or documented men's health experience; a mental health program can require psychiatry or a PMHNP. The matcher filters before anything is queued.
- **Load balancing** — Eligible providers are ranked by open cases and recent throughput, so no clinician is buried and no queue sits idle. Brands with dedicated providers can pin a preferred panel and let the network absorb overflow.
- **Response time** — New cases are visible to every eligible provider and claimed by the first to accept. Business-hours average response is under six minutes. If a case ages past the program's threshold, it is re-broadcast to a wider pool and flagged in OrbitOS.
- **Escalation** — Red flags in intake, out-of-range labs and adverse events escalate to a supervising physician or the program's medical director. Paths are configured per program and logged in the encounter record.
- **Good-faith exams** — Each state defines what a valid patient evaluation looks like before a prescription is issued. Routing enforces the modality that state requires, whether async questionnaire, video or phone, so a provider never receives a case they cannot lawfully complete. General information, not legal advice.

## Provider network vs hiring your own vs a telehealth staffing agency

Brands usually weigh three options: employ clinicians directly, contract a telehealth staffing agency for hourly or per-visit coverage, or plug into a credentialed network. The differences are in who carries licensing, credentialing and liability, and how fast you reach 50 states.

- **Licensing:** Hire your own: you fund and manage every state license and renewal. Staffing agency: the agency supplies clinicians with the licenses they already hold; gaps are your problem. Network: licenses are already in place across all 50 states and monitored continuously.
- **Credentialing:** Hire your own: you build a primary-source credentialing process or outsource it. Staffing agency: varies widely; ask for the standard in writing. Network: NCQA-standard primary-source credentialing, NPDB and board checks, and monthly exclusion screening on every provider.
- **Malpractice:** Hire your own: you buy a policy per clinician or a group policy. Staffing agency: sometimes included, often added to the bill rate. Network: handled inside the network and not passed to the brand as a separate line.
- **Capacity:** Hire your own: fixed; a surge in intake means a hiring cycle. Staffing agency: adjustable with notice, usually in blocks of hours. Network: elastic, 24-hour availability, load-balanced across 2,400+ providers with an average response under six minutes in business hours.
- **Cost model:** Hire your own: salaries, benefits, licensing and insurance, whether or not patients show up. Staffing agency: hourly or per-visit bill rates with agency margin. Network: a flat platform fee scoped at onboarding, no revenue share and no per-provider markup, so provider cost does not scale with your growth.
- **Time to launch:** Hire your own: months, driven by recruiting and licensing. Staffing agency: weeks, depending on the states you need. Network: live in days once onboarding is complete, because the providers, credentialing files and state rules already exist.

## Bring your own providers

Some brands already have a medical director and clinicians they trust. That is not a reason to skip the network; it is a reason to run a mixed model. Whoever sees the patient, the brand owns the patient relationship, records and data, with export any time, no exit fee, month-to-month after onboarding.

- **Keep your clinicians** — Your employed or contracted providers work inside OrbitOS, OrbitRx and Orbit Labs exactly as network providers do. They keep their relationships with your patients and your protocols; nothing about their employment changes.
- **We credential and route** — Your clinicians go through the same primary-source credentialing, exclusion screening and license monitoring as the network, so your compliance posture is uniform. Routing rules can send your own providers every case in the states they cover and hold the network for the rest.
- **Mixed model** — Most brands land here: a core team of their own providers for continuity and brand voice, with the network absorbing overflow, overnight cases and states where the core team is not licensed. You can shift the ratio at any time from the console.

## FAQ

### Who employs the providers in the network?
Network providers are engaged through affiliated professional entities that are owned by licensed physicians, with MyOrbitHealth operating as the management services organization that supplies technology, credentialing, routing and administrative support. The structure is designed to respect corporate-practice-of-medicine rules, which vary by state and change over time, so the precise arrangement for your launch states is confirmed at onboarding. General information as of September 2026, not legal advice.

### Are providers licensed in my patient's state?
Yes. Routing only offers a case to providers with an active, continuously monitored license in the state where the patient is located at the time of the visit. There is no fallback to a provider licensed elsewhere. The network covers all 50 states and the District of Columbia, and licenses are verified at the primary source and monitored for lapses and board actions.

### How fast does a provider pick up a case?
Average provider response is under six minutes during business hours, measured from a completed intake reaching the queue to a provider claiming it. The network is available 24 hours a day; overnight and weekend targets are set per program at onboarding and are longer than the business-hours average. Aging cases are automatically re-broadcast to a wider pool and flagged in OrbitOS.

### Can I use my own clinicians instead of, or alongside, the network?
Yes. Your own providers are credentialed to the same standard, work inside the same console and pharmacy and lab tooling, and can be prioritized in routing for the states they cover. Most brands run a mixed model where their core team handles continuity and the network absorbs overflow, overnight cases and states the core team does not cover.

### Do network providers prescribe controlled substances?
Where the program, the pharmacy and the law allow it. Testosterone and certain other therapies are federally scheduled, so those cases route only to DEA-registered providers and are prescribed through OrbitRx using EPCS with two-factor identity proofing. Federal telemedicine rules for controlled substances have changed several times since 2020 and state rules vary, so scope is confirmed per state and per program at onboarding. General information as of September 2026, not legal advice.

### What is the difference between telehealth staffing and a provider network?
Telehealth staffing, in the agency sense, supplies clinicians by the hour or per visit and leaves licensing gaps, credentialing standards and malpractice largely to you. A provider network supplies already-credentialed, already-licensed providers with monitoring, liability coverage and routing built in, priced as a flat platform fee rather than bill rates. If you need coverage in all 50 states in days rather than months, the network model is usually the shorter path.

## See the coverage map for your launch states

Tell us the states and programs you plan to launch and we will show you provider counts, specialties and modality rules for each one, plus a flat platform fee scoped to your program. Live in days, no revenue share, month-to-month after onboarding.

Book a call: https://myorbithealth.com/book

Go deeper: [telehealth staffing: provider network vs hiring](https://myorbithealth.com/blog/telehealth-staffing-provider-network-vs-hiring), [what a collaborating physician does](https://myorbithealth.com/blog/collaborating-physician), [telehealth licensing by state](https://myorbithealth.com/blog/telehealth-licensing-by-state), [the MSO model for telehealth compliance](https://myorbithealth.com/blog/telehealth-compliance-mso-model-guide)

_General information, not legal or medical advice._

_Source: https://myorbithealth.com/provider-network_