# One flat fee. The margin stays with you. MyOrbitHealth charges a flat platform fee, scoped to the verticals, states and volume you launch with. Medication passes through at pharmacy cost with 0% markup. We take no revenue share, you are the merchant of record, you own the patients and the data, and there is no exit fee. We publish the model rather than a list price because onboarding is scoped: a single-vertical GLP-1 storefront and a multi-state, multi-vertical clinic with an API integration are not the same launch. This page explains the model, what is included, what drives your quote, and how to compare it with other structures in the market. **Bottom line:** MyOrbitHealth publishes its pricing model (flat scoped platform fee, 0% medication markup, no revenue share, brand is merchant of record, no exit fee) but not a price list. ## How the MyOrbitHealth model works - **Flat platform fee** — Flat platform fee, scoped to your verticals, states and volume at onboarding. It covers OrbitOS, Orbit Intake, OrbitRx, Orbit Labs, the provider network, the storefront and app, compliance and support. - **0% medication markup** — 0% medication markup: pharmacy cost passes through. Your patients pay pharmacy cost for medication; the platform earns nothing on the vial. - **No revenue share** — No revenue share. Your billings are yours whether you run 50 patients or 5,000. - **You are the merchant of record** — You are the merchant of record; revenue settles to your own processor, so cash never routes through us. - **You own the patients and the data** — You own the patients, the records and the data, with export at any time. - **No exit fee, month-to-month** — No exit or termination fee; month-to-month after onboarding. ## Common pricing models in white-label telehealth Most white-label telehealth deals in this market are hybrids of the models below. Whichever structure you're quoted, model everything to cost per active patient per month so you can compare apples to apples. - **Setup / implementation fee** — A one-time fee covering onboarding, brand configuration, provider network setup, and integration work. Ask whether it can be financed and what it includes. - **Monthly platform fee** — A recurring fee for platform access. This is the MyOrbitHealth model: one flat fee, scoped, with everything below included. - **Per-consult or per-prescription fee** — A variable fee tied to clinical volume, charged per completed visit or per prescription. Cheap at low volume, expensive when a campaign works. - **Revenue share** — A percentage of the branded clinic's revenue, sometimes 30 to 50 percent on enterprise deals. MyOrbitHealth does not take one. - **Medication markup** — A margin added to pharmacy cost. MyOrbitHealth passes medication through at 0% markup; always get a vendor's markup policy in writing. Published reference points exist in the category. Telegra lists two tiers as of mid-2026, per its published pricing: Plus at $3,000 per month plus a $5,000 one-time onboarding fee, and Pro at $6,000 per month plus a $10,000 one-time onboarding fee, with consultation fees billed separately by visit type. Other vendors publish per-consult charges on top of a monthly fee. Those describe their positioning, not ours; see the comparison pages for dated detail. ## What's included with MyOrbitHealth - **OrbitOS** — Multi-tenant clinical console with operational and revenue/retention reporting, role-based access, and a full HIPAA audit trail. - **Orbit Intake** — AI-driven adaptive intake with severity scoring and red-flag escalation, white-labeled per brand. - **OrbitRx** — EPCS-ready e-prescribing to a LegitScript-certified pharmacy network, routed via Surescripts, cold-chain shipping to all 50 states. - **Orbit Labs** — Provider-ordered labs drawn three ways (Quest/Labcorp walk-in, Tasso at-home kit, mobile phlebotomy), read by the provider into the plan; patient lab catalog on your storefront. Panels quoted per program. - **Provider Network** — 2,400+ board-certified providers across 38+ medical specialties in all 50 states, average provider response under six minutes during business hours. - **Storefront and app** — Branded storefront with checkout and subscriptions, patient portal, and a native white-label iOS/Android app. - **Compliance** — HIPAA with a BAA in every contract; SOC 2 Type II; HITRUST-aligned architecture; managed LegitScript certification for your brand on Orbit and Constellation plans; PHI in US region. - **Developer product and support** — REST API, signed webhooks and React SDK; onboarding, launch and ongoing account support. ## What drives your quote - **Verticals at launch** — Each vertical (GLP-1, TRT, HRT, peptides, hair, sexual health) adds clinical workflows, formulary and provider mix. - **Launch states** — State count shapes provider routing and pharmacy licensure coverage. - **Expected volume** — Total completed visits per month and how fast you expect to ramp. - **Integration depth** — Hosted white-label clinic, embedded React SDK, or a full API integration into your own product. - **Labs and app** — Lab panels are quoted per program; the native app and storefront are included in the platform fee. Tip: ask every vendor for total cost per active patient per month at your expected volume, including medication markup, per-consult fees and any revenue share. That single number makes the models comparable. ## FAQ ### Does MyOrbitHealth publish a price list? We publish the model, not a list price: a flat platform fee scoped to your verticals, states and volume, 0% medication markup, no revenue share, no exit fee. Book a demo and you leave with a scoped number. ### Do you take a revenue share? No. Your billings are yours. The platform fee is flat and does not rise with your revenue. ### Is there a markup on medication? No. Medication passes through at pharmacy cost with 0% markup. Get any vendor's markup policy in writing; it is one of the biggest hidden cost drivers in this category. ### Who is the merchant of record? You are. Revenue settles to your own payment processor, so cash never routes through MyOrbitHealth. ### Who owns the patients and the data? Your brand does. Patient relationships, records and data belong to you, with export available at any time, and there is no exit or termination fee. ### Is there a setup fee or a long contract? Onboarding is scoped into your quote, and terms are month-to-month after onboarding. Your quote spells out every line. ### How do I get a quote? Book a demo or tell us your verticals, launch states and expected volume via the contact page. Directional ranges by vertical are in the startup cost calculator. ## Get a scoped quote Tell us your verticals, launch states and expected volume. You leave the call with a flat number, and every other line reads zero. - Book a demo: https://myorbithealth.com/book - Contact: https://myorbithealth.com/contact - Directional ranges by vertical and states: https://myorbithealth.com/tools/startup-cost-calculator (or the estimate_startup_costs tool) _General information, not legal or financial advice._ _Source: https://myorbithealth.com/pricing_